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Madrid Unique Destination

Privacy Policy

MADRID DESTINO CULTURA TURISMO Y NEGOCIO, S.A. (hereinafter, MADRID DESTINO), with Tax ID No. A-84073105 and registered office at Calle Conde Duque, 9-11, 2nd floor, 28015 Madrid, in accordance with current legislation on the protection of personal data, informs users of madriduniquedestination.com about its Privacy Policy, which will apply to the processing of any personal data provided by the user when accessing, using and/or registering on madriduniquedestination.com.

MADRID DESTINO guarantees the confidential processing of users’ personal data and states that it has adopted the necessary technical and organisational measures to ensure the security of such data and to prevent its alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the stored data and the risks to which it is exposed – whether arising from human action or from the physical or natural environment – in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC (General Data Protection Regulation), Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, and other applicable regulations.

WEBSITE VISITS LOG

MADRID DESTINO informs users that the IP address used to access MADRID DESTINO’s server, the date and time of access, and the pages visited that are hosted on this server will be recorded and stored in a LOG file. This information will be processed by MADRID DESTINO for the purpose of compiling visit statistics for madriduniquedestination.com.

USER REGISTRATION

The personal data requested in the forms on the website will be processed as follows:

  • Data Controller: MADRID DESTINO CULTURA TURISMO Y NEGOCIO, S.A., Calle Conde Duque, 9-11, 28015 Madrid, Spain
  • Contact: madriduniquedestination@esmadrid.com
  • Data Protection Officer: dpd@madrid-destino.com

Contact Form

  • Purpose: To respond to queries and requests for information about Madrid Unique Destination’s activities.

Newsletter Registration Form

  • Purpose: To receive regular updates on Madrid Unique Destination activities.
  • Lawful Basis: Data subject’s consent.
  • Recipients: No data will be shared with third parties.
  • Retention Period: Data will be retained for as long as necessary to fulfil the consented purpose and will be blocked during the legal limitation periods for any civil, criminal, administrative or other actions that may arise from the data processing.

At any time, users may revoke their consent (where applicable) and exercise the following rights:

  • Right of Access: To know whether your data is being processed and access that data.
  • Right to Rectification: To correct inaccurate or incomplete personal data.
  • Right to Restriction of Processing: To mark data to restrict future processing.
  • Right to Object: To object to data processing based on personal circumstances.
  • Right to Data Portability: To receive personal data in a structured, commonly used and machine-readable format, where processing is based on consent or contract and is automated.
  • Right not to be Subject to Automated Decision-Making: To avoid decisions based solely on automated processing, including profiling, with legal or similarly significant effects.

Requests must be sent to the Data Protection Officer at dpd@madrid-destino.com or by post to MADRID DESTINO CULTURA TURISMO Y NEGOCIO, S.A., C/Conde Duque, 9-11, 2nd floor, 28015 Madrid.

Users may also file a complaint with the Spanish Data Protection Agency: https://www.aepd.es

MINORS

If the user is a minor, they must obtain prior authorisation from their legal guardian to provide any personal data. MADRID DESTINO accepts no responsibility for failure to comply with this requirement.

MADRID DESTINO reminds parents and guardians that it is their responsibility to exercise appropriate control over the online activity of minors in their care. MADRID DESTINO also informs users of the possibility of installing Internet usage control tools to prevent access and the sending of personal data without parental consent. The use of such tools is not mandatory for MADRID DESTINO.

INFORMATION SOCIETY AND E-COMMERCE SERVICES

In accordance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, MADRID DESTINO will not send advertising or commercial communications to users without their prior request or consent.

Furthermore, MADRID DESTINO will not send unsolicited or previously unauthorised messages or chain emails.

Users may object to the receipt of commercial communications by following the instructions provided in each case or by emailing: dpd@madrid-destino.com

CHANGES TO THE PRIVACY POLICY

MADRID DESTINO may modify this Privacy Policy to comply with legal or regulatory changes or to adapt it to instructions issued by the Spanish Data Protection Agency. Users are advised to check this policy regularly.